Terms of Use

Last Updated: August 24, 2026 (v2026-08-24)

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. EXCEPT FOR CERTAIN DISPUTES DESCRIBED BELOW, YOU AND THE COMPANY AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. YOU HAVE THE RIGHT TO OPT OUT OF THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER WITHIN 30 DAYS AS DESCRIBED IN SECTION 14. PLEASE REVIEW SECTION 14 CAREFULLY.

These Terms of Use ("Terms") are entered into between you and One World Tales, LLC, a California limited liability company ("Company," "we," "us," or "our"). The Company operates the Bound To Belong brand ("Bound To Belong"). These Terms govern your access to and use of the website located at https://boundtobelong.com (the "Website"), including the purchase of personalized storybooks and other products offered for sale through the Website from time to time (collectively, the "Products"). When you purchase a Product, create an account where acceptance is required, or otherwise affirmatively indicate your acceptance of these Terms through a checkbox, button, or other electronic acceptance mechanism presented by the Company, you enter into a binding agreement with the Company. If you do not agree to these Terms, you may not complete a purchase or use portions of the Website that require acceptance of these Terms. 

1. Acceptance of Terms

By checking the box or otherwise affirmatively indicating your agreement to these Terms when presented with an acceptance mechanism, you acknowledge that you have had the opportunity to review these Terms and agree to be legally bound by them.
When you place an Order through the Website, the version of these Terms presented to you and in effect at the time you submit the Order will govern that Order. Your electronic acceptance of these Terms has the same legal force and effect as an acceptance made in writing, to the extent permitted by applicable law.
If you use the Website or purchase Products on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.
Our Privacy Policy and Cookie Policy describe how we collect, use, disclose, and otherwise process personal information and how we use cookies and similar technologies. The Privacy Policy and Cookie Policy are provided for notice and are not incorporated into or made part of these Terms except to the extent expressly required by applicable law.
 

2. Eligibility

The Website's account, personalization, and purchasing features are intended for individuals who are at least 18 years old and authorized representatives of legal entities capable of entering into binding contracts. By creating a User Account, submitting personalization information, affirmatively accepting these Terms, or placing an Order, you represent and warrant that you meet these requirements. If you provide information about, personalize a Product for, or place an Order for the benefit of a minor child, you represent that you are the child's parent or legal guardian or otherwise have lawful authority to provide that information and place the Order. If you are the child's parent or legal guardian, then, to the extent you have legal authority under applicable law to do so, you also agree to these Terms, including Section 14, on behalf of the minor child with respect to claims arising out of or relating to that Order, Product, personalization, or information you submit concerning the child. Nothing in these Terms is intended to bind a minor where applicable law does not permit the parent or legal guardian to enter into such an agreement on the minor's behalf. Individuals under 18 may not create a User Account or directly submit personalization information, User Content, photographs, or other personal information or place an Order through the Website. These features are intended to be used by an adult parent, legal guardian, or other authorized adult.

3. Account Registration

In order to purchase Products, you may be required to create and maintain a User Account to access certain Website features or place certain Orders. You must provide true, accurate, current, and complete information during the registration process and update such information promptly to keep it true, accurate, current, and complete. If you provide information that is untrue, inaccurate, incomplete, or no longer current, the Company may restrict, suspend, or terminate your User Account, subject to applicable law. You are responsible for maintaining the confidentiality of your User Account credentials and for activity that you authorize or that results from your failure to reasonably safeguard those credentials, except to the extent otherwise required by applicable law. You must promptly notify the Company if you know or reasonably suspect that your User Account or credentials have been accessed or used without authorization.

4. Product Customization

The Website may allow you to personalize Products by submitting information and selections through your User Account or during checkout. Depending on the Product, personalization may include names, character or avatar attributes, images, custom messages, and cover selections. You are responsible for reviewing and confirming the accuracy and completeness of all personalization information before submitting your Order. The Company is not responsible for errors in personalization resulting from inaccurate, incomplete, or customer-approved information, except as required by applicable law.

Personalization previews may be generated automatically and may not reflect every production characteristic of the finished Product. Text placement, font sizing, pagination, image cropping, bleed, margins, colors, and other layout or production details may be adjusted as reasonably necessary to manufacture the Product, provided that the finished Product materially conforms to the personalization information and Product specifications confirmed in the Order.

You must not submit sensitive personal information about a child that the Website does not specifically request and that is not reasonably necessary for Product personalization, including Social Security or other government identification numbers, financial-account information, precise geolocation, medical records or diagnoses, school records, passwords, or similar highly sensitive information. The Company may refuse to process, delete, or request removal of information submitted in violation of this paragraph, subject to applicable law.

5. Orders, Payments, Returns and Refunds

(a) Order Placement: By checking the required acceptance box, selecting the button to place your Order, and submitting an Order through the Website, you make an offer to purchase the selected Product(s) subject to these Terms ("Order"). By submitting the Order after affirmatively accepting these Terms, you agree to the version of these Terms presented to you at checkout. All Orders are subject to acceptance by the Company. The Company may refuse or cancel an Order as permitted by these Terms and applicable law. The Company may accept an Order by expressly confirming acceptance, beginning production of the Product, or shipping the Product. An automated acknowledgment that the Company has received an Order or payment does not, by itself, constitute acceptance unless that communication expressly states that the Order has been accepted. Once an accepted Order has entered production, it may not be cancelled except as required by applicable law or as expressly approved by the Company. If the Company refuses or cancels a paid Order before fulfillment, the Company will promptly refund the amount paid for the cancelled portion of the Order.

(b) Pricing: All prices for Products on the Website are listed in the currency displayed at checkout. Prices may change before an Order is submitted. Price changes will not affect an Order after the Order has been accepted, except where you expressly agree or applicable law permits otherwise. The Company, directly or through its authorized payment processor, will charge the payment method you provide for the total amount of your Order, including applicable taxes, shipping charges, and other amounts disclosed to you before purchase.

(c) Payment: Payments for Orders are processed through one or more third-party payment processors. By submitting an Order, you authorize the applicable payment processor to charge the payment method you provide for the total amount due, including applicable taxes, shipping charges, and other amounts disclosed at checkout. The Company is not responsible for acts or omissions of an independent third-party payment processor that are outside the Company's reasonable control. Nothing in this subsection limits any obligation or liability imposed on the Company by applicable law or arising from the Company's own acts or omissions. Payment processors may process payment information in accordance with their own terms and privacy notices.

(d) Returns and Refunds: Because many Bound To Belong Products are personalized and made specifically for you, personalized Products are not eligible for cancellation, return, exchange, or refund for change of mind or for errors resulting from personalization information entered or approved by you after production has begun, except as required by applicable law.

If the Company cancels an Order, cannot ship an Order within the time stated at purchase or otherwise required by applicable law, or a Product arrives incorrect, damaged, or defective due to an error by the Company or its fulfillment provider, the Company will provide the remedies required by applicable law and, where appropriate, a replacement or refund. For purposes of this Section, a Product is "incorrect" when it materially differs from the personalization information or Product specifications confirmed in the applicable Order due to an error by the Company or its fulfillment provider.

If you receive an incorrect, damaged, or defective Product, please contact us within seven (7) days after delivery with your Order number and reasonable information concerning the issue so that we can promptly review it. This requested notification period does not impose a contractual statute of limitations or waive, limit, or condition any warranty, refund, or consumer right that cannot lawfully be waived, limited, or conditioned on compliance with that period.

If shipment of an Order is delayed, the Company will provide any notice, opportunity to consent to the delay or cancel the Order, and prompt refund required by applicable law.

(e) Product Previews, Colors and Availability: Product images, previews, mockups, and descriptions are provided for illustrative purposes. Colors and appearance may vary depending on device displays, printing processes, materials, production methods, and reasonable manufacturing variations. We may correct any typographical, pricing, product-description, or availability error and, where permitted by applicable law, may cancel an affected Order before shipment, in which case we will promptly refund amounts paid for the cancelled portion of the Order.

(f) Taxes, duties, and shipping address:  You are responsible for providing a complete and accurate shipping address. Products may be manufactured or shipped from outside the United States. Unless expressly stated otherwise at checkout, the Company will be responsible for import duties or customs charges that the Company expressly agrees to pay as part of the Order, and you will be responsible only for taxes, duties, customs charges, brokerage fees, or similar amounts that are clearly disclosed to you before purchase or that applicable law lawfully requires you to pay.

Printed books are generally imported into the United States free of customs duty under applicable tariff classifications; however, customs classifications, governmental charges, carrier fees, taxes, and import requirements may change or may vary depending on the Product, destination, shipping method, or applicable law. The Company does not guarantee that every shipment will be free from all customs, processing, brokerage, governmental, or carrier charges.

The Company is not responsible for delays, returns, non-delivery, or additional charges caused by an inaccurate address supplied by you, a recipient's refusal or failure to accept delivery, customs-clearance requirements, governmental action, or other circumstances outside the Company's reasonable control, except as required by applicable law.

(g) Promotions, Coupons, and Promotional Codes: From time to time, the Company may offer coupons, discount codes, promotional codes, promotional credits issued without payment or other consideration, special offers, referral offers, or other promotional benefits (collectively, “Promotions”). Promotions are subject to the specific terms disclosed with the applicable Promotion and may be limited by time, Product, quantity, customer, household, geographic location, eligibility criteria, or other reasonable conditions.

Unless expressly stated otherwise, Promotions have no cash value, may not be sold, transferred, reproduced, exchanged for cash, or combined with other Promotions, and may be limited to one use per customer, household, account, or Order. For clarity, this subsection does not apply to purchased gift cards, gift certificates, customer funds, refunds, or other credits that applicable law requires to be treated differently. Promotions may not be used in connection with fraudulent, abusive, automated, unauthorized, or commercially exploitative activity.

The Company may reject or cancel a Promotion, discount, or Order where it reasonably determines that the Promotion was obtained, distributed, or used in violation of its stated terms, these Terms, or applicable law, or as a result of fraud, abuse, unauthorized distribution, technical error, or obvious pricing or promotional error. If an affected paid Order is cancelled, the Company will promptly refund the amount paid for the cancelled portion of the Order as required by applicable law.

The Company may modify or discontinue a Promotion prospectively at any time unless the specific Promotion terms state otherwise or applicable law requires otherwise. Any expiration date, eligibility restriction, minimum purchase requirement, exclusion, or other material condition will be disclosed in connection with the applicable Promotion.

6. Shipping, Delivery and Product Safety

(a) Shipping and Delivery: The Company will use reasonable efforts to ship Products within the shipping timeframe stated on the Website, at checkout, or in the applicable Order confirmation. Shipping and delivery times may vary based on destination, production requirements, carrier conditions, and the shipping method selected.

Unless expressly stated as guaranteed, delivery dates are estimates. If the Company is unable to ship an Order within the applicable promised timeframe, the Company will provide any notice, cancellation option, opportunity to consent to a delay, or refund required by applicable law.

(b) Delays: Delays caused by a carrier after timely shipment may affect the estimated delivery date. The Company may require reasonable cooperation from you in investigating a lost, damaged, refused, or undeliverable shipment. Nothing in this Section limits any shipping, refund, replacement, or other consumer right that cannot be waived under applicable law. 

(c) International Manufacturing and Fulfillment: Products may be manufactured, printed, personalized, packaged, or fulfilled by third-party service providers located outside the United States, including in India. By placing an Order, you acknowledge that production and fulfillment may involve international service providers and cross-border transportation. The Company remains responsible for providing the remedies required by applicable law for Products that are incorrect, damaged, defective, or not shipped as required, but is not responsible for delays or disruptions caused by customs processing, carrier operations, governmental action, international transportation, or other circumstances outside the Company's reasonable control, except to the extent applicable law provides otherwise.

(d) Product Safety and Recalls: Products are intended for use by the age ranges, if any, stated on the applicable Product page, packaging, label, or accompanying materials. Products should be used only as intended and in accordance with any safety warnings, age recommendations, or other instructions provided with the Product. You are responsible for reasonably supervising a child's use of a Product where appropriate for the child's age and the nature of the Product.

The Company seeks to design, source, manufacture, and distribute Products in accordance with applicable consumer-product-safety requirements. Product materials, components, accessories, packaging, and applicable safety requirements may vary by Product.

If the Company, a manufacturer, supplier, governmental authority, or other authorized or responsible party determines that a Product is subject to a safety notice, corrective action, withdrawal, or recall, the Company may contact affected customers using the contact information associated with the applicable Order or User Account and may provide instructions concerning the Product. You agree to reasonably cooperate with safety-related instructions, including discontinuing use of a Product, returning or disposing of a Product, or providing reasonable information necessary to identify an affected Product, where applicable.

The Company will provide any repair, replacement, refund, reimbursement, or other remedy required by applicable law or by the terms of the applicable recall or corrective-action program. Nothing in these Terms limits any product-safety right or remedy that cannot lawfully be waived.

7. Intellectual Property

(a) Ownership: The Company and its licensors retain all right, title, and interest in and to the intellectual property embodied in the Products, including the Company's stories, illustrations, characters, artwork, templates, designs, layouts, branding, software, and other proprietary materials, together with modifications and derivative works of those materials.

“Bound To Belong,” “One World Tales,” the Company's logos, trade names, product names, slogans, trade dress, and other source-identifying marks are trademarks or other proprietary identifiers of the Company or its licensors. Nothing in these Terms grants you any right to use those marks in a manner that suggests sponsorship, endorsement, affiliation, or source without the Company's prior written authorization. 

For clarity, the Company does not acquire ownership of User Content merely because User Content is incorporated into or used to personalize a Product. Ownership and permitted use of User Content are governed by Section 8. The incorporation of User Content into a personalized Product does not transfer to you any ownership interest in the Company's underlying intellectual property, and does not transfer to the Company any ownership interest you may have in your User Content.

Except with the Company’s prior written permission or as otherwise permitted by applicable law, you may not reproduce, scan, digitize, publish, distribute, publicly display, create derivative works from, or commercially exploit the Website, Products, or any Company intellectual property. You may transfer, give away, donate, or resell a lawfully purchased physical Product, but that transfer does not convey any ownership interest or license in the Company’s copyrights, trademarks, illustrations, characters, designs, or other intellectual property beyond the recipient’s personal use of that physical Product.

(b) License: Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable license to access and use the Website for your personal, non-commercial use. When you purchase a Product, you may use the physical Product and the personalized content contained in it for your personal, non-commercial purposes. Your purchase does not transfer ownership of any copyrights, trademarks, characters, illustrations, designs, software, or other intellectual property owned or licensed by the Company, except for your ownership of the physical copy of the Product you purchased.

All rights not expressly granted under these Terms are reserved by the Company and its licensors.

8. User Content

(a) Submission of Content: If you submit text, photographs, images, names, likenesses, custom messages, or other materials to the Website in connection with an Order or Product customization (collectively, "User Content"), you retain any rights you may have in that User Content. You grant the Company a non-exclusive, royalty-free license to use, reproduce, modify, format, transmit, disclose to service providers, and otherwise process the User Content solely as reasonably necessary to create, personalize, manufacture, fulfill, deliver, support, and administer your Order; maintain the security and integrity of the Website and our services; resolve disputes; and comply with applicable law.

This license does not authorize the Company to use User Content, including a child's name, photograph, image, likeness, or personalized Product, for advertising, promotional, testimonial, social-media, or other marketing purposes without separate written or electronic affirmative authorization from the person legally authorized to provide that consent.

The license granted under this subsection lasts only for as long as reasonably necessary for the purposes described above, subject to the Company's applicable legal, accounting, fraud-prevention, backup, and record-retention obligations.

(b) Ownership of User Content: You represent and warrant that you own the User Content you submit or have all rights, permissions, consents, and authority reasonably necessary to submit the User Content and permit the Company to use it for the purposes described in these Terms. If User Content contains the name, photograph, image, likeness, or other personal information of a minor, you represent that you are the minor's parent or legal guardian or otherwise have lawful authority to provide the information and authorize its use for the purposes described in these Terms. You may not submit User Content in a manner that infringes or violates another person's copyright, trademark, intellectual property, privacy, publicity, contractual, or other rights.

(c) Objectionable Content: You may not submit User Content that is unlawful, defamatory, sexually explicit, obscene, threatening, harassing, discriminatory, exploitative of or sexualizes a minor, promotes violence or hate, infringes or misappropriates another person’s rights, violates privacy or publicity rights, contains personal information submitted without lawful authority, or is intended to impersonate, defraud, or deceive. The Company may, but is not required to, review User Content for compliance with these Terms. The Company may, in its reasonable discretion and subject to applicable law, refuse to process User Content, suspend or cancel an Order, or remove or disable access to User Content that it reasonably believes violates these Terms or the rights of another person. If the Company cancels a paid Order before fulfillment for that reason, it will refund the amount paid for the cancelled portion of the Order, except to the extent withholding or delaying a refund is permitted by applicable law because of fraud, unlawful conduct, a payment dispute, or a legal obligation.

9. Prohibited Conduct

You may not use the Website for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose, or in any manner that could damage, disable, overburden, impair, interfere with, or compromise the security or proper operation of the Website or any related systems.

Without limiting the foregoing, you may not:

  • engage in fraud, misrepresentation, identity theft, payment abuse, chargeback abuse, or other deceptive conduct;
  • upload, transmit, introduce, or distribute malware, viruses, malicious code, or other harmful or disruptive material;
  • harass, threaten, abuse, impersonate, or attempt to deceive another person;
  • access or attempt to access any account, system, data, server, or portion of the Website without authorization;
  • bypass, disable, defeat, circumvent, or interfere with authentication measures, access controls, rate limits, security features, technological protection measures, or other restrictions implemented by the Company;
  • probe, scan, test, or attempt to identify vulnerabilities in the Website or related systems without the Company's prior written authorization;
  • use bots, scripts, crawlers, scrapers, spiders, automated agents, or similar technologies to access, collect, extract, copy, index, monitor, or interact with the Website or its content except as expressly authorized by the Company or as permitted by applicable law;
  • systematically harvest, collect, scrape, or extract Website content, Product information, pricing, images, designs, customer information, or other data for commercial, competitive, training, aggregation, resale, or other unauthorized purposes;
  • use automated means to place Orders, create accounts, manipulate pricing or availability, abuse promotions, generate fraudulent transactions, or otherwise interfere with the Company's normal business operations;
  • reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive source code, underlying ideas, algorithms, models, systems, or non-public technical information relating to the Website, except to the extent applicable law expressly prohibits restriction of such activity;
  • reproduce, copy, republish, distribute, commercially exploit, or create derivative works from Website content or Company intellectual property except as expressly permitted under these Terms or applicable law;
  • interfere with another person's use or enjoyment of the Website;
  • use the Website in a manner that infringes or violates the intellectual property, privacy, publicity, contractual, or other rights of another person; or
  • violate any applicable law, regulation, court order, or legally binding governmental requirement.

The Company may investigate suspected violations of this Section and may restrict, suspend, or terminate access to the Website or a User Account where reasonably appropriate. The Company may also preserve and disclose information to law-enforcement authorities, regulators, service providers, or other third parties where permitted or required by applicable law. Nothing in this Section prohibits activity that applicable law expressly permits and does not allow the Company to restrict.

The Company reserves the right to take appropriate legal action in response to fraudulent use of the Website or any other act or omission that violates these Terms.

10. Disclaimer of Warranties

(a) Website Warranty Disclaimer:

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, WEBSITE CONTENT, AND DIGITAL FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” The Company does not warrant that the Website will be uninterrupted, error-free, secure, or free from harmful components, or that all Website content will always be accurate or complete.

(b) Physical Product Warranty Disclaimer:

Physical Products are subject to any express warranty disclosed by the Company in connection with the applicable Product and to any implied, statutory, or other warranty that cannot lawfully be disclaimed or limited. Nothing in these Terms excludes, disclaims, or limits any warranty or consumer protection that applicable law does not permit the Company to exclude, disclaim, or limit.

(c) Educational and Informational Content: 

Certain Products may contain educational, informational, or general wellness content. Such content is provided for general informational and entertainment purposes only and is not intended to constitute medical, psychological, therapeutic, legal, financial, or other professional advice, diagnosis, or treatment. You should consult an appropriately qualified professional regarding questions requiring professional advice. Nothing in a Product is intended to replace professional care or emergency services.

(d) Creative, Historical, and Factual Content:

Certain Products may include fictional, creative, educational, cultural, historical, geographic, or informational content. Products may contain simplifications, interpretations, omissions, fictionalized or dramatized elements, artistic embellishments, differing historical or cultural perspectives, and other creative adaptations. Reasonable sources may differ concerning particular historical, geographic, cultural, biographical, or factual details. Content may also reflect creative choices made for storytelling, personalization, age-appropriateness, readability, illustration, or entertainment value.

Except as required by applicable law, the Company does not warrant that any Product is complete, error-free, historically exact, geographically precise, or suitable for use as an authoritative academic, historical, legal, medical, scientific, or other professional reference. Products are intended primarily for personal, educational, and entertainment purposes and should not be relied upon as the sole source for factual or historical information.

The inclusion, omission, portrayal, or characterization of any person, place, event, culture, tradition, historical figure, group, or subject may reflect creative, editorial, or narrative choices and is not intended to constitute a definitive statement of historical fact or an endorsement, criticism, or misrepresentation of any person or community.

Where a Product contains fictionalized or creatively adapted material, including composite characters, altered chronology, dramatization, imagined dialogue, artistic interpretation, or other narrative devices, those elements should be understood as part of the creative and editorial expression of the authors, illustrators, editors, or the Company and not as a representation that every detail is literally or historically exact.

Any resemblance between fictionalized characters or events and actual persons or events may be coincidental or may reflect creative adaptation, except where a Product expressly identifies a real person, place, or historical event. Nothing in this subsection authorizes false statements of fact about an identifiable living person or limits any right or remedy that cannot lawfully be waived.

Products may incorporate or be informed by publicly available materials, licensed materials, historical sources, reference works, or other third-party sources. The existence of differing accounts, interpretations, translations, traditions, or scholarly views does not by itself make a Product inaccurate or misleading. Except as expressly stated, the Company does not represent that any particular source, institution, historian, cultural organization, government body, or other third party has reviewed, approved, sponsored, or endorsed a Product.

Except for warranties expressly provided by the Company and warranties imposed by applicable law, the Company makes no additional warranties to the fullest extent permitted by law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR PRODUCTS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO A PARTICULAR ORDER OR PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THAT ORDER OR PRODUCT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOR CLAIMS THAT DO NOT ARISE OUT OF OR RELATE TO A PARTICULAR ORDER OR PRODUCT, THE COMPANY'S AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE TOTAL AMOUNT YOU PAID TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE FOREGOING EXCLUSIONS AND LIMITATIONS DO NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, WILLFUL INJURY TO THE PERSON OR PROPERTY OF ANOTHER, OR ANY OTHER LIABILITY, REMEDY, WARRANTY, OR CONSUMER RIGHT THAT APPLICABLE LAW DOES NOT PERMIT TO BE EXCLUDED, WAIVED, OR LIMITED.

For purposes of this Section 11, the protections, exclusions, and limitations in this Section apply to the Company and its members, managers, officers, employees, agents, affiliates, licensors, service providers, successors, and permitted assigns (collectively, the “Company Parties”), and the aggregate liability limits stated in this Section apply collectively to all Company Parties.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless One World Tales, LLC, its members, managers, officers, employees, agents, affiliates, licensors, successors, and permitted assigns from and against third-party claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys' fees arising out of or relating to: (a) User Content submitted by you that infringes, misappropriates, or violates another person's intellectual property, privacy, publicity, or other rights; (b) your fraudulent, unlawful, or unauthorized use of the Website; or (c) your material breach of the representations and warranties you make under these Terms.

The Company will provide reasonable notice of any claim for which it seeks indemnification under this Section. The Company may assume exclusive control of the defense and settlement of a covered claim, and you agree to provide reasonable cooperation in the defense. You may not settle a covered claim in a manner that imposes liability, an admission, or an independent obligation on an indemnified party without the Company's prior written consent, which will not be unreasonably withheld.

This indemnification obligation will not apply to the extent a claim results from the negligence, willful misconduct, or violation of applicable law of the indemnified party seeking indemnification.

13. Termination

The Company may suspend or terminate your User Account or access to some or all of the Website where reasonably appropriate, including in response to a material violation of these Terms, suspected fraud, unlawful conduct, misuse of the Website, security concerns, or legal or regulatory requirements.

Upon termination, your right to access the affected Website features or User Account will cease. Termination does not affect your lawful ownership or personal use of any physical Product you previously purchased, or any rights or obligations that by their nature should survive termination. Sections that by their nature should survive termination, including Sections 6(d), 7, 8, 10, 11, 12, 14, and 15, will survive.

Upon termination or suspension, the Company may remove, disable access to, or cease processing User Content to the extent reasonably necessary for security, legal compliance, fulfillment, dispute resolution, or enforcement of these Terms, subject to applicable law and the Company’s retention obligations.

14. Governing Law and Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT FOR THE LIMITED EXCEPTIONS DESCRIBED BELOW, YOU AND THE COMPANY AGREE THAT DISPUTES WILL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT. ARBITRATION DOES NOT INVOLVE A JUDGE OR JURY, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

(a) Governing Law. These Terms and any dispute arising out of or relating to these Terms, the Website, Products, Orders, or your relationship with the Company will be governed by the laws of the State of California, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act, 9 U.S.C. §§ 1–16 ("FAA"), will govern the interpretation and enforcement of the arbitration provisions in this Section 14. Nothing in these Terms is intended to deprive a consumer of any non-waivable rights or protections provided by applicable law.

(b) Informal Dispute Resolution. Before initiating arbitration, you and the Company agree to make a good-faith effort to resolve the dispute informally. The party asserting a dispute must provide the other party with a written Notice of Dispute describing: (i) the name and contact information of the party providing notice; (ii) the applicable Order number or account information, if any; (iii) the nature and factual basis of the dispute; and (iv) the relief requested.

Notices to the Company must be sent by email to [email protected] or by mail to:

One World Tales, LLC
d/b/a Bound To Belong
2108 N ST STE N
SACRAMENTO, CA 95816
United States

The Company may send a Notice of Dispute to the email or mailing address associated with your Order or User Account.

After receipt of a Notice of Dispute, the parties will have thirty (30) days to attempt in good faith to resolve the dispute. If the dispute is not resolved during that period, either party may commence arbitration. Any applicable statute of limitations will be tolled during this 30-day informal resolution period to the extent permitted by applicable law.

This informal resolution requirement does not prevent either party from bringing an eligible claim in small claims court or seeking temporary emergency relief where delay would result in immediate and irreparable harm.

(c) Agreement to Binding Individual Arbitration. Except for disputes expressly excluded from arbitration below, you and the Company mutually agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, your User Account, an Order, the purchase or use of Products, communications with the Company, marketing by the Company, the Company's privacy or data practices as they relate to your use of the Website or purchase of Products after your acceptance of these Terms, or your relationship with the Company will be resolved exclusively through final and binding individual arbitration. To the fullest extent permitted by applicable law, a "Dispute" also includes claims asserted by you on behalf of, for the benefit of, or in your capacity as parent, legal guardian, or representative of a minor child or dependent where the claim arises out of or relates to an Order, Product, personalization, User Content, information submitted concerning that minor or dependent, or the Company's handling of such information. This provision applies to claims belonging to a minor only to the extent the person accepting these Terms has legal authority under applicable law to agree to arbitration on that minor's behalf.

This agreement applies regardless of whether the claim is based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

This Section 14 also applies to Disputes asserted against any Company Party (as defined in Section 11) to the extent the Dispute arises out of or relates to that Company Party's acts or omissions on behalf of, or relationship with, the Company. The Company Parties are intended third-party beneficiaries of this Section 14 and may enforce it to the same extent as the Company.

(d) Arbitration Administrator and Rules. Arbitration will be administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules and Mediation Procedures ("AAA Consumer Rules"), except as modified by this Section 14. The arbitration will be conducted before one neutral arbitrator.

If the AAA determines that a particular dispute does not qualify as a consumer arbitration under the AAA Consumer Rules, the arbitration will instead be administered under the AAA Commercial Arbitration Rules and Mediation Procedures or other AAA rules that the AAA determines are applicable.

If the AAA determines that a group of arbitration demands qualifies for administration under its then-current Mass Arbitration Supplementary Rules, those rules and the applicable AAA mass-arbitration fee schedule will apply. Any administrative grouping or coordination of individual arbitrations must be consistent with the applicable AAA rules and applicable law. Unless the parties expressly agree otherwise, no award in one individual's arbitration will have precedential or binding effect on another individual's arbitration solely because the matters are administratively coordinated.

If the AAA is unavailable to administer an arbitration for reasons not attributable to a party's failure to comply with the AAA's rules or payment requirements, the parties will attempt to select another nationally recognized arbitration provider. If they cannot agree, a court of competent jurisdiction may appoint an arbitration provider or arbitrator as permitted by the FAA.

If the AAA declines or ceases administration because the Company failed to comply with the AAA Consumer Rules, the AAA Consumer Due Process Protocol, or the Company's required payment obligations, you may pursue the dispute in a court of competent jurisdiction to the extent permitted by applicable law and the applicable AAA rules.

(e) Who Decides Arbitration Issues. A court of competent jurisdiction will decide disputes concerning whether an agreement to arbitrate was formed and disputes concerning the enforceability of the Class Action Waiver or the treatment of public injunctive relief described below.

Except for those matters, the arbitrator will have exclusive authority to resolve disputes regarding the interpretation, applicability, scope, or enforceability of this arbitration agreement, including whether a particular claim is subject to arbitration.

(f) Exceptions to Arbitration. Notwithstanding the foregoing:

Small Claims Court. Either you or the Company may bring an individual claim that qualifies for resolution in an appropriate small claims court instead of arbitration, consistent with the applicable law and the applicable AAA rules.

Public Injunctive Relief. Nothing in these Terms prevents you from seeking public injunctive relief in a court of competent jurisdiction where the right to seek such relief in court cannot lawfully be waived. To the fullest extent permitted by applicable law, any other claims or remedies subject to arbitration will remain subject to arbitration.

Temporary Emergency Relief. Either party may seek temporary or preliminary equitable relief from a court where reasonably necessary to preserve the status quo or prevent immediate and irreparable harm pending arbitration.

Government Agencies. Nothing in this Section prevents either party from reporting a matter to, communicating with, or filing a complaint with a federal, state, or local government agency or regulator. Nothing in these Terms limits an agency's authority to investigate or seek relief as permitted by law.

Intellectual Property Relief. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or restrain actual or threatened infringement, misappropriation, or unauthorized use of its copyrights, trademarks, trade secrets, or other intellectual property rights. To the fullest extent permitted by applicable law, claims for monetary relief that are otherwise subject to arbitration under this Section will remain subject to arbitration.

Nothing in this Section limits a consumer's right to submit a privacy or consumer-rights request directly to the Company, to file a complaint with a governmental agency or regulator, or to receive a response from the Company where applicable law requires one. For clarity, private civil claims arising under privacy, consumer-protection, or data-protection law remain subject to this Section 14 to the fullest extent permitted by applicable law.

(g) Arbitration Procedure and Location. Arbitration may be conducted through written submissions, telephone, videoconference, or an in-person hearing as permitted by the applicable AAA rules and determined by the arbitrator. If an in-person hearing is required, it will take place at a location reasonably convenient to you, including, where appropriate, the county in which you reside, unless the parties agree otherwise.

The arbitrator may award any individual relief or remedy that would otherwise be available in court under applicable law, including monetary, declaratory, or injunctive relief and attorneys' fees or costs where authorized by law. The arbitrator will issue a written award sufficient to explain the essential findings and conclusions on which the award is based.

(h) Arbitration Fees and Costs. Arbitration fees and arbitrator compensation will be allocated in accordance with the applicable AAA rules, applicable fee schedule, and applicable law. In a consumer arbitration, you will not be required to pay arbitration fees greater than those required of an individual consumer under the AAA Consumer Rules, and the Company will pay all fees and arbitrator compensation that the AAA Consumer Rules or applicable law require the Company to pay. In a non-consumer arbitration, fees and arbitrator compensation will be allocated in accordance with the applicable AAA rules and applicable law.

Except where applicable law or the applicable AAA rules provide otherwise, each party will be responsible for its own attorneys' fees and expenses.

(i) Class Action and Representative Action Waiver. YOU AND THE COMPANY AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Unless you and the Company expressly agree otherwise in writing, an arbitrator may not consolidate the claims of more than one individual or otherwise preside over any form of class, collective, consolidated, or representative proceeding.

Administrative coordination of individual arbitration demands under the AAA's Mass Arbitration Supplementary Rules does not, by itself, constitute class, collective, consolidated, or representative arbitration.

This Class Action Waiver does not prohibit any claim or remedy that applicable law does not permit the parties to waive, including public injunctive relief to the extent described in Section 14(f).

(j) Severability. Except as otherwise provided in this Section, if any portion of this arbitration agreement is found unenforceable, that portion will be severed and the remaining portions will remain in effect to the fullest extent permitted by law.

If a court determines that the Class Action and Representative Action Waiver is unenforceable with respect to a particular claim or remedy, that claim or remedy will be severed and may proceed in a court of competent jurisdiction, while all other claims subject to arbitration will remain in arbitration to the fullest extent permitted by law.

Similarly, if a claim for public injunctive relief must be decided by a court under applicable law, that claim or remedy may proceed in court while any remaining arbitrable claims will remain subject to arbitration to the fullest extent permitted by law.

(k) Changes to this Dispute Resolution Provision. The Company will not apply a material change to this Section 14 retroactively to a dispute arising from an Order or transaction governed by an earlier version of these Terms unless you affirmatively agree to the revised dispute resolution provision or applicable law otherwise permits the change.

An Order will remain governed by the version of this Section 14 that you accepted in connection with that Order. Material changes to this Section will apply prospectively as disclosed by the Company and, where legally required, after obtaining your affirmative agreement.

(l) Right to Opt Out of Arbitration. You may opt out of the binding arbitration agreement contained in this Section 14 by providing the Company with written notice of your decision to opt out within thirty (30) days after the date you first affirmatively accept a version of these Terms containing this arbitration agreement.

Your opt-out notice must include your full name, the email address associated with your Order or User Account, your mailing address, and a clear statement that you wish to opt out of the arbitration agreement in Section 14 of the Bound To Belong Terms of Use.

You may send the notice by email to [email protected] with the subject line “Arbitration Opt-Out” or by mail to:

One World Tales, LLC
d/b/a Bound To Belong
2108 N ST STE N
SACRAMENTO, CA 95816
United States

If you timely and properly opt out, neither you nor the Company will be bound by the agreement to arbitrate or the Class Action and Representative Action Waiver contained in this Section 14 with respect to disputes covered by your opt-out. All other applicable provisions of these Terms, including the governing-law provision and any otherwise applicable limitations on liability, will remain in effect.

Your decision to opt out of arbitration will not affect your ability to purchase Products or use the Website, and the Company will not retaliate against you or provide different Products or pricing because you exercised your right to opt out.

(m) Court Proceedings. Except for claims brought in small claims court, requests for temporary or preliminary emergency relief permitted under Section 14(f), claims for public injunctive relief that applicable law requires to be heard in another forum, and circumstances in which applicable law gives a consumer a non-waivable right to bring an action in another forum, any court proceeding arising out of or relating to these Terms, the Website, Products, Orders, or the parties' relationship that is not subject to arbitration will be brought exclusively in the state courts located in Sacramento County, California, or the United States District Court for the Eastern District of California, as applicable. You and the Company consent to the personal jurisdiction and venue of those courts, except where applicable law provides you with a non-waivable right to proceed in another forum.

(n) Survival. This Section 14 will survive completion of an Order, termination or deletion of a User Account, termination of these Terms, and cessation of your use of the Website. 

15. Miscellaneous

(a) Entire Agreement: These Terms, together with any additional terms or conditions that you expressly agree to in connection with a particular Product, promotion, or service, constitute the entire agreement between you and the Company concerning the Website and Products and supersede all prior or contemporaneous communications, representations, understandings, and agreements concerning the same subject matter. The Privacy Policy and Cookie Policy are provided as notices regarding the Company's privacy and data practices and are not incorporated into or made part of these Terms except to the extent expressly required by applicable law.

(b) Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

(c) Changes to Terms: The Company may modify these Terms from time to time. Unless otherwise stated, revised Terms will apply prospectively from the date they become effective. An Order will be governed by the version of the Terms accepted by you at the time that Order is submitted. Where applicable law requires notice or affirmative consent to a material change, the Company will provide such notice or obtain such consent before the change becomes binding. Changes to the dispute resolution provisions will be governed by the specific terms set forth in Section 14.

(d) Electronic communications: By providing an email address or placing an Order, you agree to receive electronic communications from the Company relating to your account, Order, Products, these Terms, and legally required notices. Electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law. Where applicable law requires separate consent, disclosures, or other procedures for electronic delivery of a particular notice or record, the Company will comply with those requirements.

(e) Force majeure: The Company will not be liable for delay or failure to perform caused by circumstances beyond its reasonable control, including carrier disruption, supply-chain interruption, labor dispute, natural disaster, epidemic, war, civil disturbance, governmental action, utility or telecommunications failure, or failure of third-party service providers. This Section does not excuse the Company's obligation to provide any notice, cancellation right, refund, or other remedy that applicable law does not permit the Company to waive or avoid.

(f) Assignment and no waiver: The Company may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or operation of law. You may not assign or transfer these Terms without the Company’s prior written consent. The Company’s failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

(g) Copyright Infringement and DMCA Policy: The Company respects the intellectual property rights of others. In appropriate circumstances, the Company responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512.

If you believe that copyrighted material available on or through the Website or the Company's online services infringes your copyright, you may submit a written notice to the Company's DMCA Designated Agent containing:

  • your physical or electronic signature, or the signature of a person authorized to act on behalf of the copyright owner;
  • identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works are covered by a single notice, a representative list of those works;
  • identification of the material claimed to be infringing and information reasonably sufficient to permit the Company to locate the material;
  • your name, mailing address, telephone number, and email address;
  • a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Repeat Infringers: In accordance with the DMCA and other applicable law, the Company has adopted a policy of terminating, in appropriate circumstances and at the Company's reasonable discretion, User Accounts of users who are determined to be repeat infringers. The Company may also restrict or terminate accounts for other repeated or serious violations of intellectual property rights.

DMCA Designated Agent Contact: 
One World Tales, LLC 
d/b/a Bound To Belong
2108 N ST STE N 
SACRAMENTO, 
CA 95816 
Email: [email protected] (Subject: DMCA Takedown Notice)

Counter-Notice: If you believe that material you submitted was removed or access to it was disabled as a result of mistake or misidentification, you may submit a written counter-notice to the Designated Agent. The counter-notice must include: (i) your physical or electronic signature; (ii) identification of the material that was removed or to which access was disabled and the location where the material appeared before removal or disabling; (iii) a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; (iv) your name, address, and telephone number; and (v) a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which the Company may be found, and that you will accept service of process from the person who submitted the original infringement notification or that person’s agent.

Upon receipt of a valid counter-notice, the Company will promptly provide a copy of the counter-notice to the person who submitted the original infringement notification and inform that person that the Company will restore the removed material or cease disabling access to it as provided by the DMCA. Unless the Designated Agent first receives notice that the complaining party has filed an action seeking a court order to restrain the allegedly infringing activity, the Company will restore the material or cease disabling access to it between ten (10) and fourteen (14) business days after receiving a valid counter-notice, as required by applicable law. Knowingly materially misrepresenting that material is infringing, or that material was removed or disabled by mistake or misidentification, may result in liability under 17 U.S.C. § 512(f).

(h) California Consumer Notice. Pursuant to California Civil Code § 1789.3, California consumers are entitled to the following notice. The provider of the Website is One World Tales, LLC, d/b/a Bound To Belong, 2108 N ST STE N, Sacramento, CA 95816, United States. Email: [email protected].

The Company does not charge a separate fee merely to access or use the Website. Prices for Products and any applicable taxes, shipping charges, and other amounts are disclosed before purchase, including at checkout.

Questions or complaints regarding the Website or Products may be directed to the Company using the contact information above. California consumers may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, Consumer Information Center, at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

(i) No Third-Party Beneficiaries. Except as expressly provided in Section 2 and except with respect to persons or entities expressly granted rights or protections under these Terms, these Terms are solely for the benefit of you and the Company and do not create any contractual rights or remedies in any other person. The fact that a Product is purchased, personalized, or intended for a child, gift recipient, family member, or other person does not, by itself, make that person a third-party beneficiary of these Terms, except to the extent applicable law provides otherwise.

(j) Unsolicited Creative Submissions and Feedback. The Company does not accept or consider unsolicited manuscripts, story ideas, plots, character concepts, artwork, illustrations, pitches, proposals, creative concepts, or other creative materials except through a submission process expressly authorized by the Company. Please do not submit such materials through customer-service channels, contact forms, social-media messages, reviews, Product-personalization fields, or other channels not expressly designated for creative submissions.

If you nevertheless voluntarily submit unsolicited creative materials outside an expressly authorized submission process, you acknowledge that the Company's receipt of those materials does not create a confidential, fiduciary, agency, employment, partnership, or other special relationship and does not, merely by reason of receipt, create an obligation to review, return, develop, use, or compensate you for those materials. You further acknowledge that the Company may already be developing, or may later independently develop or receive from others, ideas, themes, stories, characters, artwork, or concepts that are similar to your submission.

If you voluntarily provide comments, suggestions, product ideas, feature requests, or other feedback concerning the Website, Products, or the Company's services that does not constitute User Content submitted for an Order or an unsolicited manuscript or other creative work, you grant the Company a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, distribute, display, create derivative works from, and otherwise use that feedback for any lawful purpose without compensation to you.

Nothing in this subsection transfers ownership of copyright in an unsolicited manuscript, artwork, or other copyrightable creative expression merely because it was submitted to the Company. User Content submitted for Product personalization remains governed by Section 8, and materials submitted under a separate written submission agreement are governed by that agreement.

16. Contact Information

If you have any questions, concerns, notices, or other communications regarding these Terms, you may contact:

One World Tales, LLC
d/b/a Bound To Belong
2108 N ST STE N
SACRAMENTO, CA 95816
United States

Legal Contact: [email protected]